Take the time to read our Frequently Asked Questions (F.A.Q). Most of what's on your mind will be probably answered below. However, in case you have anything to ask or simply to say hello, you are welcome to Contact us.
As we have said on our About us page, we have more than 10 years experience in providing Premium Themes and we have worked with hundreds of projects along the way, including Joomla, WordPress, Mobile apps (we have links of our apps on our About us page), web apps and more.
During all this time, our skills are crafted by our experience and we have developed our own methods to build our Premium Themes. To keep it short here are 3 principles we follow:
- Keep it simple.
- Work when you are inspired.
- Provide outstanding support.
How your themes compare to other providers?
We don’t like to compare our products by price but yes our pricing is honest and transparent and we fully believe that we provide more value that we take in cash from our customers.
Third, our themes are simple to customize. We make a great deal, to subtract the unnecessary and provide you with only those features that we think your shop must have. We want you to finish your projects fast and to finish them with ease. More free time for you to spend with your loved one.
Do your themes have sample data?
Yes, inside the package you will find everything to make your Shopify website exactly as you saw on our Demo. In this way, you will have far more easier to adjust your shop or to showcase to your client.
How much time do I need to finish my Shopify website?
It depends on your knowledge and experience. Even if you have not built a single website before, you should not have any difficulty to set up and finish your store with ease.In case you have customized Shopify stores before, probably you will finish with our theme within hours.
How do I get Support?
Our Forum is the place when we provide support. We use a forum, because we believe that most of your questions are already answered for someone else and you will learn the solution before you ask for it. However, you may contact us anytime through our contact us form or even call us in case of an urgency.
What other payment methods do you support?
PayPal is our preferred payment method. However, in case you are not able to pay with PayPal, we can offer you Western Union and Bank Transfer. Please, contact us before.
Do you offer refunds?
Our goal is to build an 100% satisfied community of members. But, if for any reason you are not fully satisfied with our products, ask us any time for a refund.